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Insights at scale: learn how Okta and Webflow are growing their research culture


[WHO] Jared Forney, Heather Ashley, Serena Chan


[START] 23 Oct 2023 1:00PM UTC


[WHERE] Online


Growing The Research Culture At Okta And Webflow

Deep customer understanding is the secret weapon of the world’s leading organizations—and it's no easy feat to achieve. From the early days to growing a thriving team of researchers, common challenges arise when scaling an insights-driven culture.

In this webinar, we'll hear from Jared Forney, Research Operations Lead at Okta, and Heather Ashley, User Research Coordinator at Webflow, on how they face challenges around security, manageability, and collaboration at scale.

We'll cover these themes:

  • Enabling research and building confidence in “non-researchers”
  • Managing users and security at scale
  • Driving stakeholder buy-in and collaboration across teams
  • Increasing insight consumption
  • Showcasing the impact of research and research operations Our session will be helpful for customers looking to establish and grow their research culture across their organization and beyond.

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